Oja89 takes the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform.
Your privacy is not merely a legal obligation for us — it is the foundation of trust between oja89 and every loyal player across Malaysia.
Oja89 collects only the data necessary to operate the platform, process transactions, and comply with legal requirements. We do not sell or rent your personal information to any third party for marketing purposes without your consent.
This Privacy Policy ("Policy") is published by oja89 and applies to all users who access the oja89.vin website, the oja89 mobile app, and all services provided by our platform. This Policy outlines our commitment to protecting your personal information as a valued user.
By registering or using any part of the oja89 platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any provision of this Policy, please discontinue use of the platform and contact our support team to close your account.
Oja89 complies with applicable data protection legislation and takes every reasonable step to ensure your personal information remains safe, accurate, and responsibly managed.
Oja89 collects various types of information from users to enable the platform to operate safely and efficiently. The information collected can be divided into two main categories:
The oja89 platform uses essential cookies to ensure core functions operate smoothly. You can manage cookie settings through your web browser; however, disabling certain cookies may affect platform functionality.
All information collected by oja89 is used responsibly and only for the following legitimate purposes:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account registration and management | Personal information, email, phone number | Contractual compliance |
| Identity verification (KYC) | Identity document, selfie | Legal requirement |
| Processing deposits and withdrawals | Financial information, bank account details | Contractual compliance |
| Fraud prevention and security | Technical data, usage data, IP | Legitimate interest |
| Customer Support | Communication records, account information | Contractual compliance |
| Marketing and promotions (with consent) | Email, phone number | User consent |
| Platform analytics and improvement | Anonymised usage data | Legitimate interest |
Oja89 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited situations where we need to share your information with certain parties:
In all instances of information sharing, oja89 ensures that recipients adhere to data protection standards equivalent to or higher than those we uphold.
The security of your personal information is an absolute priority for oja89. We implement multiple layers of technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration or destruction.
Key security measures we implement include:
Oja89's security infrastructure undergoes regular security audits by experienced independent cybersecurity firms, ensuring our systems consistently meet the highest security standards to protect Malaysia player data.
Oja89 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Data retention periods are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
Oja89 recognises and respects your rights regarding your personal information. You have the following rights, which you may exercise at any time:
You have the right to request a copy of all personal information we hold about you at any time.
You have the right to request correction of any personal information that is inaccurate or incomplete.
You may request deletion of your data, subject to our legal obligations to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time without providing any reason.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain circumstances while we investigate your complaint.
To exercise any of the rights above, please contact the oja89 customer support team via live chat or email. We will process your request within 30 business days. Identity verification may be required before we can process your request.
The oja89 platform is strictly limited to individuals aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18. If we discover that we have collected information from someone under 18, the account will be closed immediately and all related information will be deleted.
Parents or guardians who discover that their child has registered on our platform without consent are asked to contact us immediately via our support email.
Oja89 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant changes will be communicated to you via your registered email address or through a prominent notice on our website at least 14 days before the changes take effect.
Your continued use of the oja89 platform after the effective date of any changes will be deemed as your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal information by oja89, please contact our Privacy Officer via:
We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe.
The oja89 customer support team, fluent in Bahasa Melayu, is available to assist you 24 hours a day, 7 days a week. Contact us via live chat on our platform for immediate assistance with your privacy or account queries.
Oja89 invests in the latest security infrastructure to ensure every Malaysian player's personal information is protected at all times.
All data transmitted through the oja89 platform is protected by 256-bit SSL encryption using the latest TLS 1.3 protocol — the same security standard used by leading financial institutions worldwide.
The oja89 identity verification process is designed with security in mind — your documents are encrypted during transmission and accessible only to authorised personnel. A completed KYC unlocks full access to withdrawal functions.
Oja89 has never and will never sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. Your data belongs to you.
You have the right to access, correct, download, or request deletion of your personal data at any time. oja89 provides a straightforward process for you to manage your own privacy.
Sensitive financial data is stored in an isolated server environment with layered access controls. All access to sensitive data is logged and continuously monitored by the oja89 security team.
The oja89 customer support team, fluent in Bahasa Melayu, is ready to assist you with any privacy or account security enquiries at any time, day or night.